Location Clay Kaserne, Bldg. 1023 North, first floor
Phone: DSN 537-0664
Civ (0611) 143-537-0664
Hours of operation: Mon., Tue., Wed. and Fri. 9 a.m.—noon, and 1 to 4 p.m.
Thur. 1 to 4 p.m.
Closed on training days and U.S. federal holidays
Important: If you have damage from recent flooding, you may be able to file a claim with the Army. Claimants must try to mitigate or lessen damages whenever they can. Wet items should be dried promptly so that they do not mold. Notify your insurance company. And do not throw anything away until damage has been documented. You should take pictures of damage incurred to your belongings and write down what was damaged and how.
The Wiesbaden Legal Office provides legal services to the USAG Wiesbaden military community in the areas of Client Services and Administrative Law.
We provide free, confidential legal services and advice to service members, retirees, DoD/DA Civilians and their family members, as well as contractors and their family members, when DOD is contractually obligated to provide support (contractors must have "legal assistance" specifically identified in their contract). These services include, but are not limited to:
Claims (see section at bottom)
American Attorney Consultations
German & American Attorney Consultations
Powers of Attorney, Sworn Statements & Notary Services
The Claims Office is located in the Legal Center
We process claims that Active Duty Service members, and DA and DoD civilians file against the U.S. Government.
Full Replacement Value (FRV) is an important benefit for military service members, DA and DoD civilian employees and families. To receive FRV coverage, a claimant must give the Transportation Service Provider (TSP) notice of loss and damage within 75 days of the delivery, and file a claim directly with the TSP within 9 months of the delivery.
To file a Notice of Loss/Damage and to file your claim, please log-on to www.move.mil .
Please note, if you comply with the notice and filing deadlines you're entitled to FRV for missing or irreparably damaged items. If your goods are reparable, the carrier may elect to repair the item.
Loss or damage that you suffer incident to your service may be payable. To learn if you have a payable claim, call your claims office to discuss your particular circumstances.
Claims personnel can tell you if your claim is payable, and explain your filing requirements. All incident to service losses should be filed directly with your respective Military Services claims office.