Customer Service

Around the Community

Take a look at some of the action that's happened around the Wiesbaden military community during the past several weeks as the community continues to move through 2015. A variety of captures are shared here, but visit the Flickr photostream for more photos from around the community.

  • CIC Online
  • Herald Union
  • CYSS
  • Housing
  • German News
Community TV channel
(Click here for more)
Community Information Channel


Command Sgt. Maj. David Davenport departs Germany

Engineers return from mission in Liberia

Boosting Soldier spirit to improve Army

Based on true story: Museum higlights Army's real-life role as 'Monuments Men'

Familiar staple has new tune: 'First stop, Thrift Shop"

Wellness Center offerings, American Girl social, IACS, DoDDS sports and more ...

More Herald Union News Here

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CYSS Newsletter

To learn more about Child, Youth and School Services offers the area, visit CYSS Happenings and Information.

link to: Wiesbaden Housing Newsletter
Energy conservation is everyone's responsibility, with just a few small changes residents can have a large impact on conserving energy throughout the community.
In today's modern household almost all appliances and electrical devices come with a standby mode. When these devices are not in use but still in standby mode, they still draw electricity, which known as a "phantom load". Residents can eliminate these phantom loads by unplugging ...

Click here to read the latest edition of the housing newletter.
link to:Wiesbaden Press Review
What's the word in the news on you?
Click here for more German news.

Major Events Calendar
Schools Calendar
MWR Events Calendar
Things To Do
Military Crisis Line Domestic Violence Hotline iWatch Wiesbaden
Transformation Update Wiesbaden Health Clinic
Weather and Road Conditions  
R2 119 Online Ticket Submission Link iWatch Wiesbaden

Community Notes

Tax Center important dates
May 29 is the last day for walk-ins; June 6 is the last day to make appointments and June 15 is the last day of service. June 16 the office will close until the next season.
Community Information Exchange
The next Community Information Exchange will be held June 23 at 9:30 a.m. at the Community Activity Center (on Clay Kaserne. Follow it live on the Garrison Wiesbaden Facebook page. Click here to read the latest Community Information Exchange slides.
Wiesbaden Legal Client Services moving
Wiesbaden Client Services has relocated to Building 4013 on Mainz-Kastel Storage Station, located next door to the Thrift Shop. Business hours are Monday through Wednesday and Friday 9 a.m. to 4 p.m., closed for lunch noon to 1 p.m.; Thursday 1-4 p.m. on April 27.
HOW TO: Pedestrian Gate (video)
For anyone having issues using the Pedestrian Gate, click here for a demonstration video.
“Army in Europe Regulation 190-16: Installation Access Control” requires sponsors to ensure any individuals they sign in are physically escorted at all times. Any signed-in person who is found without their sponsor will be immediately escorted off of the installation. The sponsor’s failure to follow the policy may lead to administrative actions such as suspension or revocation of the sponsor’s sign-in privileges and installation access. Read more of the policy at
Recognize, report suspicious activity
Though Antiterrorism Awareness month has just passed, the responsibility of remaining vigilant continues daily. Remember the theme observed during August? “Recognizing and Reporting Suspicious Activity.” You’ve heard it said often before; “If you see something, say something.” Know who to call if you see something suspicious or to report a crime. To report suspicious activity,click on the iWatch/iSalute link in the center of the page (<—). To report an imminent threat or crime in progress, immediately contact the Military Police by dialing DSN 114 or civ (0611) 143-548-7777/7778/7779; or call Host Nation law enforcement by dialing commercially in Germany or Netherlands: 112; In Italy: 112 or 118; In Belgium: 112 or 101.
New Policy: Remote-Controlled Aircraft
The flight of remote-controlled aircraft or unmanned aerial vehicles on any U.S. Army Garrison Wiesbaden installation is prohibited. This policy applies to all military members, Department of Defense employees, contractors, dependents, sponsored guests and host nation employees. Personnel should immediately report any RC aircraft or UAV flown on or near a USAG Wiesbaden installation to the military police station at (0611) 143-548-7777.
New DPW Customer Service number
The Directorate of Public Works Customer Service Center has a new telephone number — 548-4357 (HELP). The new housing appliance repair number is mil 548-4424 / civ (0611) 143-548-4424.
Crime prevention tips
Visit the Hessen Polizei home page for a look at several crime prevention tips which have been translated into English courtesy of their Public Affairs Office (click here).