Customer Service

Holiday fun

With the holiday season upon us, the community enjoys a host of activities while setting its sights on things to do throughout the winter months, too. A variety of captures are shared here, but visit the Flickr photostream for more photos from around the community.

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Herald Union Newspaper


Celebrating a partnership: Landeskommando Hessen, garrison make it formal during joint ceremony

Editor say thanks for a great ride

Serving those who serve

Fall Cleanup's best homes, residents honored

'Tell Me A Story' attracts young readers

Wiesbaden Students shine in 'Stefanie Hero'

More Herald Union News Here

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CYSS Newsletter

To learn more about Child, Youth and School Services offers the area, visit CYSS Happenings and Information.

link to: Wiesbaden Housing Newsletter
Energy conservation is everyone's responsibility, with just a few small changes residents can have a large impact on conserving energy throughout the community.
In today's modern household almost all appliances and electrical devices come with a standby mode. When these devices are not in use but still in standby mode, they still draw electricity, which known as a "phantom load". Residents can eliminate these phantom loads by unplugging ...

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link to:Wiesbaden Press Review
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Major Events Calendar
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Things To Do
Military Crisis Line Domestic Violence Hotline iWatch Wiesbaden
Transformation Update Wiesbaden Health Clinic
Weather and Road Conditions  
R2 119 Online Ticket Submission Link iWatch Wiesbaden

Community Notes

New Policy: Remote-Controlled Aircraft
The flight of remote-controlled aircraft or unmanned aerial vehicles on any U.S. Army Garrison Wiesbaden installation is prohibited. This policy applies to all military members, Department of Defense employees, contractors, dependents, sponsored guests and host nation employees. Personnel should immediately report any RC aircraft or UAV flown on or near a USAG Wiesbaden installation to the military police station at (0611) 143-548-7777.
Disaster Assistance: Phillipines Hagupit
Do you have family in the Phillipines? If so you can request assistance through the Army Disaster Personnel Accountability and Assessment System or ADPAAS at Click here for more information.
Clay Kaserne access/bus stop changes
The New Clay Access Control Point is nearing completion with final testing and certification in early January. Opening will be phased in conjunction with closing the new perimeter fence and repairs to Weber street (external road leading to the South Gate). Starting Dec. 1 Weber Strasse (adjacent to Clay inside the fence) will be closed and access will be via the "cutoff" road to the main gate and truck gate or the Domaine Mechtildshausen road to the South Gate. The traffic lights will be programmed for priority on the Domaine Mechtildshausen road to encourage use of the South gate as the primary gate to exit the installation. The bus stops will also be affected. The current bus stop at the Domaine Mechtildshausen will remain, as will the Herr Street Pedestrian gate, but the location of the gap in the fence was been moved. Signs will clearly indicate the new location. On Dec.1 the bus stop at the Main Gate will move back to the old location (where the shelter is located). This stop will remain in effect until Jan. 19, at which time the stop will be discontinued until about Feb. 1 when it will be re-located to the new perimeter fence along the Domaine Mechtildshausen road. A third bus stop is planned for later at the entrance of the new Access Control Point.
Shuttle Bus Holiday Schedule
The Commuity Shuttle Bus, which is operated by 409th Field Support Brigade, Logisitics Readiness Center Wiesbaden, will observe reduced services for various days throughout the holiday season. The shuttle service will be reduced Dec. 22, 23, 29, 30 and Jan. 2. the shuttle will not operate Dec. 24, 25, 26 and 31, Jan. 1. Click here for more information on the Shuttle Bus Holiday Schedule.
TSC Photo Studio temporarily relocated
The Wiesbaden Training Support Center's Photo Studio, located in Building 1032, is being temporarily relocated to Building 1638 from Nov. 26 to about Dec. 15 for DA, Command and passport photos
PSC Express Lane Service
Tired of waiting in line at the post office during lunch? The Postal now offers an express lane during the peak hours of 11:30 a.m. and 1:30 p.m. In order to try and alleviate long waiting times. This express lane is for MPS and Click-N-Ship customers only. Click here for more information.
Traffic changes on Texas Strasse
The traffic pattern on Texas Strasse in Hainerberg Housing will change starting Dec. 1. On school days the section of Texas Strasse between Mississippi Strasse and Florida Strasse is closed to traffic from 7 a.m. to 3:30 p.m., except for school buses. All other times of the day/week, Texas Strasse will be one-way only from the intersection of Mississippi Strasse to Virginia Strasse. This change is necessary to alleviate safety concerns on this constricted portion of the street. 2
Community Information Exchange
The next Community Information Exchange will be held Jan. 27 at 9:30 a.m. at the Community Activity Center on Clay Kaserne. Follow it live on the Garrison Wiesbaden Facebook page.or watch it online at Click here to read the latest Community Information Exchange slides
Dinner and brunch at the dining facility
The Strong Teams Cafe on Wiesbaden's Clay Kaserne has the following new hours: Breakfast 7-8:30 a.m., lunch 11:30 a.m. to 1 p.m. and dinner 4:30-6 p.m. On the weekends the dining facility offers brunch from 9:30 a.m. to 1 p.m. and supper from 5-6:30 p.m. Visit "Strong Teams Cafe" on Facebook for menus.
New DPW Customer Service number
The Directorate of Public Works Customer Service Center has a new telephone number — 548-4357 (HELP).
Recognize, report suspicious activity
Though Antiterrorism Awareness month has just passed, the responsibility of remaining vigilant continues daily. Remember the theme observed during August? “Recognizing and Reporting Suspicious Activity.” You’ve heard it said often before; “If you see something, say something.” Know who to call if you see something suspicious or to report a crime. To report suspicious activity,click on the iWatch/iSalute link in the center of the page (<—). To report an imminent threat or crime in progress, immediately contact the Military Police by dialing DSN 114 or civ (0611) 143-548-7777/7778/7779; or call Host Nation law enforcement by dialing commercially in Germany or Netherlands: 112; In Italy: 112 or 118; In Belgium: 112 or 101.
Crime prevention tips
Visit the Hessen Polizei home page for a look at several crime prevention tips which have been translated into English courtesy of their Public Affairs Office (click here).