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Service Orders/Work Orders


  • Location: Clay Kaserne, Bldg. 1056

  • Phone: DSN 548-4357, CIV 0611-143-548-4357

  • Hours: Mon. to Fri., 7:15 to noon and 12:45 to 4 p.m.
    Closed German and American holidays.

How to request repairs

  • Submit a service order for broken or failed equipment on-post. You can visit us, call us or submit online. You'll need to provide us with contact information, organization, building number and equipment details.

Minor Repairs

  • Phone: DSN 548-4357

    Civ (0611)143-548-4357

    Clay Kaserne, Bldg. 1056

  • Emergency Service Orders (After Hours): DSN 112, Civ (0611) 705-112

Service Orders

Can't get it done through Self-Help? Give us a call or send an e-mail to customer service for minor repairs.

Major work

Work Orders

For major work that is beyond the scope of a service order, such as a renovation project, expanded self-help project or proprietary approval, please submit a Work Order.

  • Location: Clay Kaserne, Bldg. 1056

  • Phone: DSN 548-4357, CIV (0611) 143-548-4357

  • Appliance Repairs:

    Location: McCully Barracks

    Phone: DSN 548-4424, Civ (0611) 143-548-4424

    Hours of operation: Mon.–Fri., 8 a.m.–4 p.m., closed weekends and German holidays